About us

Who we are, how we got here, and why you'll like working with us...

Quality in service is not what you put into it. It's what the customer gets out of it.

As a local, family run business, when we pay for a service, we expect quality in return. We are always striving to go the extra mile to deliver the best customer service, and value for money that we possibly can. We are enthusiastic, forward thinking and totally love what we do. We believe that this shines through in our work ethic, and we have many satisfied customers who agree with us.

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Who are we

We are a small but highly experienced, family run computer support business. Local to Worcester, the members of our employable staff mean that we cover a broad range of disciplines.

What we do

We fix computers. We offer PC, Laptop and Mac sales, repairs, upgrades, advice, troubleshooting and support. Not limited to hardware, we tackle software issues too, from Windows to OSX to Sage and beyond.

Our location

Our workshops and showroom are situated at 140 Ombersley Road, next to the old Northwick Cinema, where you can come and chat to an expert or take a look at the showroom.

Our history

Since 1994, founder Brett Hollis has worked building and supporting PC's, Laptops, Linux, Server-Client systems, Apple Mac environments, and more. See below for a snapshot of where we've come from, and where we're at now.

Worcester Computers offers a one-to-one personal, professional and customer focused computer and Mac repair and support service and aims to help you stay productive, thus, saving you time and money. We pride ourselves on relationships that we develop with our customers and as such, we are able to deliver focused and specific services to individuals as a result.

We understand how frustrating and/or costly errant computers can be and that you need them fixed quickly and efficiently. If you’re fed up with non-existent support, and don’t want to unplug that mass of cables, or are worried about trying to untangle the wired network, the printer and all the other hardware you have accumulated, then Worcester Computers is at hand to help. We can offer advice, opinion, and fast, reliable service when and where you need it, whether you're a home user or a small or home based business.

Professional, Friendly, Reliable, One-to-One Relationships

We take pride in our approachable but professional manner, and work hard to ensure this is conveyed by all our staff.

Testimonials

Testimonials

Don't just take our word for it...

See what other happy customers are saying about Worcester-Computers (formerly Home Helpdesk).

On time, every time.

On time, every time.

Punctual, polite and reliable.

We pride ourselves on our punctual and vetted engineers. We feel sure that you'll agree our staff are second to none.

Recruitment

Recruitment

Fancy a job in IT?

We're always on the lookout for hot new talent to nurture and join us. If you feel you've got what it takes, simply contact us with your C.V.

Experienced

Experienced

Muti Platform Support

We have staff who can tackle any platform that you work on, be it Apple, Linux, Windows, Android or other.


Our History

Like so many IT and internet companies founded in the late 90s, Worcester Computers started with a guy in a spare room with a mission. Disappointed with what I experienced first hand by way of IT support and the poor quality of service, I (Brett Hollis) set out with a goal to create a first class IT service for home computer users, and home based businesses alike.

Driven by passion and meticulous attention to detail, a spare-room based operation has quickly grown into a locally recognised and sought -after business. Along the journey, a transition from the name Home Helpdesk to Worcester Computers has attracted a list of both glamorous clients who are leaders in their own fields, and unique individual clients who rely on service delivery to keep them on track, and ultimately - successful.

The Company Now

Worcester Computers is growing, and growing fast! It continues to deliver the excellent level of service it has become known for over the past decade. By continually expanding its focus into delivering bespoke and beneficial solutions for home users and businesses alike across a number of platforms, Worcester Computers has made the leap from a fledgling startup to become an established firm.

Still local and family/independently owned, we have grown from a small, but experienced individual offering IT Support, to a business that can offer full sales, service and support for users and businesses around Worcester and some parts of the Midlands.

When you call you’ll speak to a real person, who will speak in plain English. We’ll endeavour to understand the problem and we'll get to work. No job is deemed ‘too small’. If it’s important to you, then it’s important to us too!

All of our engineers are highly qualified and experienced computer technicians who are always ready to help.